• Returns & Refunds

Exchanges, Returns and Refunds

Exchanges, and returns are gladly accepted within 30 days of order date. Original labels must not be removed from clothing. Clothing cannot be returned if washed or worn. Clothing must not be soiled, stained or have holes. Any opened and partially used products are not returnable or exchangeable.

PLEASE NOTE: DUE TO STATE LAW UNDERWEAR ARE NOT EXCHANGEABLE OR RETURNABLE.

All sales final.

There may be additional funds required based upon the item for exchange.

Please send returned merchandise to be refunded or exchanged to:

Kleinert’s Attn: Returns Dept. 433 Newton Street, Elba, AL. 36323.

Pack your return in the original package if possible. Packages must be prepaid; we can not accept COD deliveries. We do not refund shipping fees.

For questions, call our toll-free number at 1-800-498-7051 Monday-Sunday, 7am – 6pm Eastern Time.